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Have questions? We’ve got answers! Check out our FAQs below for quick solutions to common queries.

Frequently Asked Questions (FAQs)

How do I place an order?

To place an order, simply browse our website, add your desired products to the cart, and proceed to checkout. Follow the steps to enter your shipping details and payment information to complete your purchase.

What payment methods do you accept?

We accept all major payment methods, including credit/debit cards, net banking, UPI, and popular wallets like Paytm and PhonePe.

Do you ship internationally?

Currently, we only ship within India. We are working on expanding our services to international destinations soon.

How can I contact customer support?

You can reach us via email at ekartindiastore@hotmail.com or call us at 8638851516. Our customer support team is available from 8:00 AM to 7:00 PM, Monday to Saturday

Do you offer discounts or promotions?

Yes, we regularly offer discounts and promotions. Follow us on social media and subscribe to our newsletter to stay updated on the latest deals!

What if I receive a damaged or wrong product?

If you receive a damaged or incorrect product, please contact us immediately at ekartindiastore@hotmail.com with your order details and photos of the product. We will resolve the issue as soon as possible

What is your return policy?

We offer a 10-day return policy for most products. If you’re not satisfied with your purchase, you can return the item in its original condition for a refund or exchange. Please refer to our Return Policy for more details.